Privacy Policy — Har Web-App Solution

Har Web-App Solution ("we," "us," "our") operates the website at harwebappsolution.com and provides web and mobile application development services. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website, contact us, or engage our services.

If you have any questions about this policy, please contact us at privacy@harwebappsolution.com or write to us at our studio address: 605 North Denton Tap Road, Coppell, TX 75019, United States.

1. Information we collect

1.1 Information you provide directly

When you contact us through our website, request a quote, or engage our services, you may provide:

Your name, email address, phone number, and company name
Information about your project: scope, budget, timeline, business context
Communications you send to us (email, chat messages, documents)
Payment and billing information if you become a client (processed through our payment processor; we do not store full card details)

1.2 Information collected automatically

When you visit our website, we and our service providers automatically collect:

Technical information: IP address, browser type, operating system, device type, screen size
Usage information: pages visited, time on site, referring website, search terms
Cookies and similar technologies (see our Cookie Policy)

1.3 Information from third parties

If you connect with us through LinkedIn, Google, or other platforms, we may receive limited profile information based on your privacy settings on those platforms.

2. How we use your information

We use the information we collect for the following purposes:

To respond to your inquiry and provide information about our services
To deliver our services once you become a client, including project communication, billing, and support
To improve our website by understanding how visitors use it
To send occasional updates about our work, only if you have opted in
To comply with legal obligations such as tax records and contract requirements
To protect our rights including detecting fraud and preventing abuse of our services

3. Legal basis for processing (EU/UK visitors)

If you are in the European Economic Area, the United Kingdom, or other jurisdictions with similar laws, our legal basis for processing your personal data is:

Consent: for marketing communications and non-essential cookies
Contract: to provide services you have engaged us for
Legitimate interests: for responding to inquiries, improving our website, and protecting our business
Legal obligation: for tax, accounting, and regulatory requirements

4. How we share your information

We do not sell your personal information. We share it only with:

Service providers who help us operate our business: hosting providers, email services, project management tools, accounting software, and payment processors. They are contractually bound to use your data only for the purposes we specify.
Professional advisors such as our lawyers, accountants, and auditors, when needed.
Legal authorities when required by law, court order, or to protect our rights, property, or safety.
Successor entities in the event of a merger, acquisition, or sale of our business. We would notify you before your data is transferred.

5. How long we keep your information

We retain personal information for as long as needed to provide our services and fulfill the purposes described in this policy. Specifically:

Inquiry data: 24 months from your last contact, then deleted
Client project data: 7 years after project completion, then deleted or anonymized
Billing and tax records: 7 years, as required by US tax law
Website analytics: 26 months (Google Analytics default), then aggregated

6. Your rights

Depending on where you live, you may have the following rights:

Access: Request a copy of the personal information we hold about you
Correction: Ask us to fix inaccurate or incomplete data
Deletion: Request that we delete your data ("right to be forgotten")
Restriction: Ask us to limit how we use your data
Portability: Receive your data in a structured, machine-readable format
Objection: Object to certain uses, including marketing and analytics
Withdraw consent: For anything we process based on your consent

To exercise any of these rights, email privacy@harwebappsolution.com. We respond to verified requests within 30 days. We may need to verify your identity before fulfilling certain requests.

California residents

Under the California Consumer Privacy Act (CCPA), California residents have additional rights, including the right to know what personal information we have collected, sold, or disclosed, and the right to opt out of any "sale" of personal information. We do not sell personal information.

7. Data security

We take reasonable technical and organizational measures to protect your personal information:

HTTPS encryption for all data in transit
Access controls limiting who on our team can see client data
Regular security reviews of our systems and vendors
Encrypted backups stored in geographically separated facilities

No system is perfectly secure. If we become aware of a data breach affecting your information, we will notify you and the relevant authorities as required by law.

8. International transfers

We are based in the United States. If you are outside the US, your information will be transferred to and processed in the US, where data protection laws may be different from those in your country. By using our website or services, you consent to this transfer.

9. Children\'s privacy

Our services are not directed to children under 16, and we do not knowingly collect personal information from anyone under 16. If you believe a child has provided us with personal information, please contact us and we will delete it.

10. Third-party links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies separately.

11. Changes to this policy

We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top. For significant changes, we will provide a more prominent notice (such as via email if you are a client). We encourage you to review this policy periodically.

12. Contact us

If you have questions, concerns, or complaints about this Privacy Policy or how we handle your data:

Email: privacy@harwebappsolution.com
Mail: Har Web-App Solution, Attn: Privacy, 605 North Denton Tap Road, Coppell, TX 75019, United States

If we cannot resolve your concern, you may have the right to lodge a complaint with your local data protection authority.